Be Alert Don’t Fall for Bank Impersonation Scams
Scammers are becoming increasingly sophisticated, often impersonating trusted institutions like banks.
It’s important to know that a legitimate bank representative will NEVER do the following:
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- Ask for your debit/credit card numbers, PINs, one-time passcodes, or other sensitive information via phone, email, or text.
- Request that you send money or initiate any type of transaction, including e-transfers.
- Tell you to complete actions like ‘secure your profile’ by transferring money to yourself or to the bank.
- Pressure you to share sensitive information.
- Ask you to download remote access applications.
- Ask you to send your card to anyone by courier.
- Discourage you from contacting your bank directly or checking your account via official channels.
If You Encounter Any of These Requests
It is very likely a scam.
Verify Before You Act
- Be cautious with unsolicited phone calls, emails, or messages.
- You are NOT obligated to share personal information with anyone.
- If you suspect fraud, hang up and call the number on the back of your bank card.
- Visit the official website or contact your bank directly through secure, verified channels.
What To Do If You Suspect Fraud
- Call the number on the back of your TD Bank (or other bank) client card.
- Learn how to report a fraud through your bank’s official resources.
Stay Informed and Alert
- Learn to recognize common scams
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Review red flag checklists and share them with your family and colleagues
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Email: info@bmbcc.ca
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